This review is a hard one. I think Discontent by Beatriz Serrano captures a very specific experience and distinct voice. Specifically, the novel’s protagonist Marisa embodies the directionless ennui of modern corporate life. She’s a marketing creative crushed by the lifelessness of the workplace and is cynical about all of her coworkers and the whole “being employed” thing. She has Master’s students that look up to her, from whom she pilfers ideas and treats with disdain as they scramble for scraps of praise. She skips out for hours at lunch time to go to museums. She dreads the company retreat and greens out in order to avoid a team-building paintball game.
Serrano’s writing is competent. Other than some suspension of disbelief issues towards the end and a couple of structural issues, I don’t have any major issues with the writing itself. It’s descriptive and it’s tonally consistent. The dialogue rings as plausibly true. There’s a sarcasm to the narrator’s voice that delivers some engaging quips, my favourite of which being a reflection on a Hieronymus Bosch’s The Garden of Earthly Delights: “Bosch is off somewhere fucking a hydrangea, and I’m checking my work e-mail” (26). The main character is irreverent and potentially likeable.
Here’s my issue, though: it’s hard to elevate corporate ennui into an edifying artistic experience. Marisa is relatable, but her experiences aren’t particularly distinct. She goes home and watches YouTube videos while she eats dinner; she tweets and retweets causes she supports and overthinks her online presence; she has friends with whom she falls out of touch and then creeps on social medial; she has a neighbour with whom she has sex and has an unspoken intimacy; she does as little as possible for work and has that kind of existential ennui over major life decisions. The trouble with writing something so true-to-life is that it leaves the question: is this kind of existence worthy of being art? Serrano describes YouTube videos that I’ve seen; do I need to watch a fictional character watch a YouTube video? Does that just replicate my own boredom and doomscrolling? A similar issue that plagues the works of Douglas Coupland: it is so referential, so allusive, so intense in its pursuit of realism that it keeps me rooted in the banality of the world and runs the risk of getting dated quickly.
The novel is more or less a series of vignettes, loosely tied together with the looming work conference. One chapter is devoted to Marisa’s trip to the Bosch exhibit. One chapter outlines her relationship with her neighbour and their intimate routines. One chapter sees Marisa encounter an old friend with whom she’d fallen out of touch; the two immediately reconnect and have a drunken night on the town that actually establishes one of the book’s few tender moments. Marisa’s friend Elena serves as an interesting contrast to her. Elena has constructed a new self, while Marisa feels trapped. Elena has the freedom to pursue art, essentially by getting a boob job and playing up her sexuality to get men to pay for her life, while Marisa is floundering creatively.
Marisa’s encounter with Elena compels her to finally open a box of artifacts left behind following the likely suicide of her coworker Rita. That’s another thread that runs throughout the book: this spectre of Rita. Marisa describes a connection with this other cynical employee, who looms as what Marisa might become. When Marisa opens the box, it’s revealed that Rita had a notebook on which she made artistic renderings of her coworkers, including one that doesn’t seem particularly flattering of Marisa. I’m not sure the payoff really happens for that—but also, I suppose that’s like life; sometimes we’re adrift and there isn’t really much of a narrative payoff.
That being said, the book does have a narrative culmination at the work retreat. Serrano really takes Marisa in a dark direction at the climax. At the best of times, Marisa isn’t particularly likable and this is where the book really took a turn for me. Marisa has a quick hookup with a paintball employee. Okay, whatever, I guess her and her boyfriend aren’t official. Then, she’s put on the spot to deliver a presentation about creativity. In a panic, Marisa decides that her plan is to drug all of her coworkers. She mixes MDMA into all of their lemonade and not only did it make her irredeemably insufferable to me, but it also stretched the limits of the plausibility. Would a generally normal but disaffected employee go that far?
That takes us through the first section of the book, which struck me as a surprise because we only had 20 pages left to go. This is where the structural problem emerges for me a little bit. Section two is about 15 pages. Section 3 is about 7 pages. This might come back to the ‘true-to-life’ aspect of the book; we have loose threads, tacked on vignettes, little experiments.
Even so, the second section of the book is actually kind of fun, if implausible. It’s a series of e-mails sent by the company to its different teams. As it turns out, someone who got drugged had to be hospitalized, and now there’s an investigation. The e-mails discussing the specifics keeps popping up and Marisa’s out of office autoresponse keeps popping up. It’s kind of funny because the conversation then also brings up the discussion of taking Marisa off the e-mail so that her out of office e-mail stops coming through.
The final section is an epilogue of sorts. It’s a description of what happened to Marisa when she returned from her vacation. I won’t spoil the specifics, but something pretty horrific happens. There was a set-up for it, so it feels like a reasonable payoff, but it comes across maybe more comedic or lighthearted than I was prepared for it to be. It rings a little false; the closing lines, in particular, offer a saccharine and overly clean reflection that makes all of our boredom and existential doubt seem trivial. Marisa narrates. “I’ve figured it out. In the end, all we need in life is someone who loves us, a bed with nice big pillows, a few cans of cold beer, and tomatoes that still taste like something” (177). It seems like Marisa reverts to conventionality—a response to the horror of banal routines that itself lacks imagination. The ending just doesn’t quite hit.
Overall, I didn’t mind Discontent. It’s worth a quick read, but I’m not sure it really elevates our boring everyday lives into something more worthwhile. I’ve read some conflicting views on this one; some people praise the humour and relatability of the book and how perfect it is for describing corporate life. Others have a much more negative view of Marisa and the tone of the text. Let’s just say it’s messy.
Happy reading!



